PERFORMANCE AT YOUR SERVICE

303 Alexandra Road
Singapore 159941

Sales

Tel: 6319 0100

After Sales
Tel: 1800-2255-269

Opening Hours

Sales:
Monday to Saturday 8.00 am - 7.00 pm
Sunday and Public holiday 10.00 am - 6.00 pm

Customer Service & Parts Counter:
Monday to Friday 8.00 am - 6.30 pm
Saturday 8.00 am - 12.00 pm Sunday and
Public holiday Closed

280 Kampong Arang Road
Singapore 438180

After Sales
Tel: 1800-2255-269

Opening Hours

Customer Service & Parts Counter:

Monday to Friday 8.00 am - 6.30pm
Saturday 8.00 am - 12.00 pm
Sunday and Public holiday Closed

315 Alexandra Road
Singapore 159944

Aftersales - Fastlane Service
Tel: 1800-2255-269

Opening Hours

Monday to Friday 8.00 am - 6.30pm
Saturday 8.00 am - 12.00 pm
Sunday and Public holiday Closed

Working location: 303 Alexandra Road, Singapore 159941

Responsibilities:

• Drive Innovation and Digitalization in PML’s Sales Business with a view to improve customer experience and market penetration.
• Oversee Sales procurement projects and ensure compliance with relevant Sime Darby standards and guidelines. Ensure efficient and cost-effective procurement. Maximize PML benefits throughout the procurement process.
• Responsibility for sales offerings.
• Oversee the Strategic Sourcing for Sales through development of sourcing strategy, management of tender projects, supplier development, contract management and negotiation etc. for cost management and profit maximization.
• Responsible for the management of projects to improve the Sales business and to achieve business objectives
• Responsible for managing the Sales Development activities to perform field research, data gathering, input and analysis.
• Responsible for the management of customer feedback channels and customer experience for Sales, including, call centre, Sales email, VoC survey etc.
• Responsible for stock turn, inventory and stock aging management. Drive cross functional collaboration to influence demand.
• Price setting/ forecast demand for models /Target setting / Model analysis. Manage forecast models, analyze trends, and maintain accurate data.
• Develop and measure key performance indicators to track & evaluate forecast made, to assist in assessing effectiveness of plans, and work towards continuous improvement.
• Prepare reports & statistics relating to planning & forecasting.
• Develop and maintain constructive & cooperative working relationships with all stakeholders.
• Excellent communication skills with all levels of employees and stakeholders.
• Develop sales incentives & rewards for branches / dealers.
• Budgetary control.
• Perform day to day administrative tasks.
• Formulate and execute sales promotion and campaign initiatives to meet targets.
• Event management (road shows) proposal with key model strategy.
• Prioritize demand for order fulfillment based on business objectives.
• Conduct market and consumer analysis to strategize new conquest segment.
• Review & assess risk to supply & demand variability.
• Market Intel for model pricing.
• Plan initiatives to drive Operation excellence and create excellent customer experience.
• Plan projects such as digitalization to optimize resources.

Job Requirements:

• Degree in Engineering and/or Business Management and/or Marketing.
• At least 5 years Business Development experience.
• Passionate about cars.
• Excellent presentation skills.
• High degree of interpersonal skills.
• Ability to read and interpret raw data and summarise into a concise report.
• Knowledge of automotive industry practices and operations.
• Basic automotive technical knowledge.
• Experience in running a team of 2-3 staff for project implementation.
• Experience in project management and able to achieve deliverables within a stipulated period of time.
  

Working location: 303 Alexandra Road, Singapore 159941

Responsibilities:

• Plan & execute strategies to lead Sales Team to achieve monthly / yearly targets.
• Plan product line-up & unique selling points (USP) of all BMW models.
• Identify & evaluate areas for improvements for Sales Department.
• Review & improve showroom to enhance retail experience.
• Plan & recruit staff to meet manpower requirements.
• Set price, promotions and plans to increase both sales volumes & contributions.
• Ascertain, review and implement Sales Incentives/commissions for Sales Consultants.
• Benchmark & improve BMW Sales Voice of Customers (VOC) & mystery shopping target scores set by principal.
• Strategize & monitor sales & contributions’ progress to meet FY targets.
• Manage stock inventory & improve stock turnover.
• Contribute in stock ordering proposal of specifications.
• Monitor market conditions, competitor activities and products, analyze and recommend strategies to counteract to improve sales

Job Requirements:

• Bachelor’s Degree in any Business Discipline or equivalent.
• Experience in using DMS / Sales Force would be an advantage.
• Mininum 5 years of related working experience, preferably with strong automotive sales records and possesses strong sales flair.
• Experience in managing teams and resources.
• Managing Teams Resources Management.
• Excellent communication and interpersonal skills

Working location: 303 Alexandra Road, Singapore 159941

Responsibilities:

• Drive sales of vehicles by conducting a customer focused presentation with the relevant information pertaining to our product features, functions and benefits according to the BMW standard.
• Provide professional and high-quality customer service in accordance with the BMW standard to improve customer satisfaction and promote brand loyalty.
• To be a BMW brand ambassador for our products which also includes being involved in production of media content for communication purposes.
• To provide advice on product matters to Sales Consultants for their sales consultation.
• To provide advice and training on product matters to other relevant departments and external partners where applicable.
• Any other projects/assignments that are assigned.

Job Requirements:

• Degree in any discipline.
• Have a deep passion for cars.
• Team player.
• Right aptitude and has excellent communication skills.
• Driven, self-motivated and positive disposition and pre-requisites to the job.
• Experience in handling and managing (premium) customers.
• High customer and service orientation.
• Able to work in rostered shift including weekends.
• Must possess a valid Class 3 driving licence.
  

Working location: 303 Alexandra Road, Singapore 159941

Work Schedule: 5.25 days (Mondays to Fridays and alternate Saturdays)

Responsibilities:

• Responsible for daily intake of cars for servicing and assist other Customer Service Advisors in times of need.
• Always ensure and uphold service image.
• Achieve high service level through various action plans constantly implemented.
• Ensure administrative work is carried out promptly (i.e., warranty claims, internal account, reports, cash debtors, monthly target of CSI scores, etc).
• Perform invoice closing and preparation of quotation when required.
• Provide excellent customer service to customers. 
  

Job Requirements:

• Min. 3 – 4 years of working experience in relevant field.
• Min. NITEC in Light Vehicles or Diploma in any discipline (preferably in Engineering).
• Must have a valid Class 3 driving licence.
• Possesses sound technical knowledge in cars.
• Candidates who have prior working experience in Automobile industry will have added advantage. 
  

Working location: 303 Alexandra Road / 315 Alexandra Road / 280 Kampong Arang Road

Work Schedule: 5.25 days (Mondays to Fridays and alternate Saturdays)

Responsibilities:

• To conduct service and repair work in-accordance with the manufacturer guidelines and report to workshop foreman for necessary technical assistance.
• To carry out all repair jobs stated on the job cards.
• Ordering spare parts with Parts where necessary.
• To report to workshop foreman on parts unavailability.
• To submit add job forms for additional repair recommended and get approval before repair.
• To write comments on feedback / add-job form for each service line and confirm work have been carried out correctly.
• To complete repair jobs within the specified time given by BMW flat rate manual and to meet monthly efficiency & productivity target.
• To report to workshop foreman promptly on job completion and collect next assigned work order, clocking accordingly, clarify with workshop foreman in case of doubt.
• To ensure all warranty parts must be packed and tagged with proper information before returning to Parts Department.
• Work safely and good housekeeping. 
  

Job Requirements:

• Min. 2 – 3 years of working experience in relevant field.
• Min. NITEC in Light Vehicles.
• Must have a valid Class 3 driving licence.
• Possesses sound technical knowledge in cars. 
  

Working location: 303 Alexandra Road

Work Schedule: 5.25 days (Mondays to Fridays and alternate Saturdays)

Responsibilities:

• To conduct panel beating for accident cars in accordance with the manufacturer guidelines and report to workshop foreman for necessary technical assistance.
• Ensure warranty parts are cleaned and packed accordingly.
• Report to workshop foreman on parts unavailability or any expected delay of job.
• To write comments on feedback / add-job form for each task line and verify quality of work performed.
• To report to workshop foreman promptly on job completion and collect next assigned work order, clocking accordingly, clarify with workshop foreman in case of doubt.
• Correct and proper usage of tools and equipment.
• Work safely and good housekeeping 
  

Job Requirements:

• Min. 2 – 3 years of working experience as a panel beater.
• Min. NITEC in Light Vehicles.
• Must have a valid Class 3 driving licence.
• Possesses sound knowledge about panel beating 
  

Working location: 303 Alexandra Road

Work Schedule: 5.25 days (Mondays to Fridays and alternate Saturdays)

Responsibilities:

• Conduct spray painting in-accordance with the manufacturer guidelines and report to workshop foreman for necessary technical assistance.
• Ensure warranty parts are cleaned and packed accordingly.
• Report to workshop foreman on parts unavailability or any expected delay of job including not meeting deadline.
• Write comments on feedback/ add-job form for each task line and verify quality of work performed.
• Report to workshop foreman promptly on job completion and collect assigned work order, clocking accordingly, clarify with workshop foreman in case of doubt.
• Correct and proper usage of tools and equipment.
• Meet the deadline on your part of the work so that there is no delay to the overall process and meeting customer deadline.
• To maintain a high level of cleanliness during repair and in the surrounding work area.
• To observe all safety procedures – ie. Safe working habits and the use of personal protective gears
  

Job Requirements:

• Min. 2 – 3 years of working experience as a spray painter.
• Min. NTC 3 in Automotive Engineering or similar or Spray Painting Certificate.
• Must have a valid Class 3 driving licence.
• Possesses sound knowledge about Spray Painting 
  

Working location: 303 Alexandra Road, Singapore 159941

Responsibilities:

The Digital Transformation Manger shall assist the SG dealerships in its Digital Transformation journey in the capacity of a project manager. The role oversees projects that will have an impact on both revenues and costs. It shall form collaborative groups for projects and work in a highly matrixed structure. The role shall also influence others to instill a new culture embracing digital transformation.

Apart from the Digital Project Management role, the person shall be familiarized with the organization’s data because all the projects will lead back to mining the data at different touchpoints. As a data steward, the role shall have responsibility over the quality and reliability of the new data captured.

In addition, the role will be double up as an assistant data custodian for one or more of the new Salesforce modules initially. This secondary responsibility helps the project manager develop depth with the technology and its applications for the new digital projects to be managed.

Primary

• Manage and drive multiple digital transformation projects from end to end including project definition, success milestones & measures, finance, tender, external and internal stakeholder engagements, and ensure smooth progress and delivery.

Secondary

• Participate in data infrastructure set up, assist in administering new data infrastructure, data model and data sets in accordance with data governance standards.
• Act as assistant data custodian over one module and ensure accurate and useful website data collection and ingestion for it; and become competent with its applications.
• Act as a Data Steward for organization’s data.
• Plan initiatives to drive Operation excellence and create excellent customer experience.
• Plan projects such as digitalization to optimize resources.

1. Digital Transformation Project Management (70%)

• Assist in defining digital transformation projects, success measures and timeline.
• Evaluate project finances, IRR and ROIC.
• Engage and evaluate 3rd party vendors for selection or tender process; prepare and call for tender where required.
• Identify, engage and manage participants through AGILE process.
• Communicate, manage and assist in resolving issues between requestors and implementors arising from projects.

2. Data Stewardship (15%)

• Participate in setting up Salesforce Marketing Cloud modules.
• Data stewardship over Salesforce data: familiarise with existing data content, context and business rules; and set directions for new ones in accordance with data governance standards.

3. Data Custodian (15%)

• Assistant custodian for 2 main components.
• Interaction Studio - Assist in setting up and maintaining website data tracking, collection, site-mapping, DB structure, data model and ingestion of product feed.
• Marketing Cloud – learn and familiarise with customer segmentation, journey building/testing/refining and regulating across channels. (Audience builder, Journey builder, Ad studio, Email studio, Mobile studio).

Job Requirements:

• Degree in Computer Science, Information Technology, Engineering, Industrial Engineering.
• At least 7 – 10 years of wok experience in digital / technology project management, digital marketing, database administration, internet and marketing / advertising technology.
• Salesforce, SQL, Relational Database, project finance, EETL, PMP, AGILE, business analyses.
• Strong communications, project management and multi-tasking skills.
• Good organization, analytical and problem-solving skills.
• Able to work independently under stress and fast-paced environment.
• Strong interpersonal skills and ability to interact with people from diverse backgrounds.
• Good team player.
• AGILE certification and MBA a plus.