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ALL YOU NEED TO KNOW ABOUT 3G CONNECTIVITY.
Services and Apps May Be Affected By The Sunset of The 3G Network
ALL YOU NEED TO KNOW ABOUT 3G CONNECTIVITY.Services and Apps May Be Affected By The Sunset of The 3G Network
BMW ConnectedDrive Services and Apps rely on the embedded SIM card in your BMW and certain vehicles require connectivity via a 3G mobile network operated by third party telecommunications providers. The Mobile Network Operators (“MNOs”) providing 3G services in Singapore plan to retire their 3G services by 31 July 2024.
As a result, BMW ConnectedDrive Services and Apps will be impacted on certain vehicles, and will cease to function for reasons beyond BMW’s control.
BMW will continue to make BMW ConnectedDrive Services and Apps available for the duration of the period of operational support.
For more info on the 3G cessation, please click here.
FREQUENTLY ASKED QUESTIONS.
Which vehicles are affected?
BMW vehicles that are equipped with a 3G / 4G telematics module.
What is the impact to the affected vehicles?
For all vehicles with 3G telematic modules, all Connected Services and Apps will cease to function due to lost connectivity.
While vehicles that are equipped with an earlier 4G telematics modules will be affected partially – Intelligent Emergency Call, Concierge Services, Roadside Assistance and ConnectedDrive Helpdesk calls will not work after the mentioned cessation date. Above that, it will no longer be possible to initiate outgoing service calls from the iDrive.
All affected vehicles will no longer be able to purchased or renewed your ConnectedDrive Services from our ConnectedDrive Store from 27 March 2024.
Where can I find my Vehicle Identification Number (VIN)?
You can find it on the registration document of your BMW.
Will it be possible to upgrade or change the telematics?
There is currently no available hardware or software alternatives which extend the functionality beyond the 3G shutdown for affected vehicles.
However, you can stay connected to vehicle if you purchase and activate Apple CarPlay© or smartphone integration before 27 March 2024.